Terms of Service
Last updated: [DRAFT — date to be set on publication]
The plain-language version
Use Seatcrafter to do your job, not to break the law or abuse the service. Your classroom data is yours; the Seatcrafter software is ours. Don't try to copy, resell, or reverse-engineer the product itself.
We provide the service "as is." We work hard to keep it reliable, but we can't guarantee it's perfect or never down, and — because your data lives on your device — keeping a backup is your responsibility.
If something goes wrong, our liability is limited to what you paid us. These bullets are a summary; the sections below are the actual agreement.
1. Agreement to terms
These Terms of Service ("Terms") are a binding agreement between you and O'Hare Educational, LLC ("Seatcrafter," "we," "us," or "our"), a Washington state limited liability company. They govern your access to and use of the Seatcrafter website at seatcrafter.com and the Seatcrafter application and services (together, the "Service").
By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the Service. If you're using Seatcrafter on behalf of a school or district, you represent that you have authority to accept these Terms on its behalf.
You must be at least 18 years old, or the age of majority where you live, to use the Service.
2. The service
Seatcrafter is a tool for educators to build classroom seating charts, manage rosters, track accommodations, and produce related materials. A defining characteristic of the Service is that your classroom data is stored on your own device, not on our servers. We describe this in detail in our FERPA & Student Data Statement.
Because your data lives within your own ecosystem, you are responsible for retaining your own backups. We cannot recover classroom data that you lose, because we never hold a copy of it.
We may add, change, or remove features over time. We may also offer free and paid tiers with different capabilities.
3. Accounts
Some features require an account. When you create one, you agree to provide accurate information and to keep your credentials secure. You're responsible for activity that happens under your account. Tell us promptly at [email protected] if you suspect unauthorized use.
You're responsible for maintaining the confidentiality of your password and, if you enable encrypted backup, your recovery key. We cannot reset an encryption key we never hold; losing your recovery key may mean losing access to an encrypted backup.
4. Acceptable use
You agree not to:
- Use the Service to violate any law or any third party's rights, including student-privacy laws applicable to you.
- Attempt to gain unauthorized access to the Service, other users' accounts, or our systems.
- Reverse-engineer, decompile, copy, scrape, or create derivative works of the Service except to the limited extent the law permits despite this restriction.
- Resell, sublicense, or commercially redistribute the Service without our written permission.
- Interfere with or disrupt the Service, for example by overloading it, introducing malware, or circumventing usage limits or paid-feature gating.
- Use the Service to store or transmit content that is unlawful, infringing, or harmful.
- Misrepresent your affiliation or impersonate others.
We may suspend or terminate access for conduct that violates these Terms or that we reasonably believe is harmful to the Service or other users.
5. Your data and content
You own your data. Classroom rosters, seating charts, notes, and everything else you create with Seatcrafter belong to you. We claim no ownership over it.
Because your classroom data is stored on your device (and, if you enable it, in an encrypted backup we cannot read), we do not access, use, or process the contents of that data. We are not the custodian of your students' records — you and your school are. You are responsible for ensuring your use of the Service complies with the privacy obligations that apply to you, including FERPA and any district policies.
You grant us only the limited rights necessary to operate the Service for you — for example, to store the encrypted backup blob you choose to upload. That permission does not let us read your data and ends when you delete the data or close your account.
6. Our intellectual property
The Service itself — the software, design, the Seatcrafter and O'HareEDU names and logos, and all related content we create — is owned by O'Hare Educational, LLC and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose while you comply with these Terms.
This license does not transfer any ownership to you, and all rights not expressly granted are reserved. You may not use our names or logos without our prior written permission, except to factually refer to the Service.
7. Subscriptions and payment
Seatcrafter may offer free and paid plans. Where paid plans apply, the following terms govern them. (Specific prices, billing intervals, and any trial or refund terms will be presented at the point of purchase and incorporated here when paid plans launch.)
- Billing. Paid subscriptions are billed in advance on a recurring basis (for example, monthly or annually) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method on each renewal until you cancel.
- Renewals. Subscriptions renew automatically at the then-current price unless you cancel before the renewal date.
- Cancellation. You may cancel at any time. Cancellation stops future charges; it takes effect at the end of the current billing period.
- Refunds. Except where required by law or stated in a specific refund policy at purchase, payments are non-refundable. We may, at our discretion, offer refunds case by case.
- Price changes. We may change prices. We'll give existing subscribers advance notice, and changes take effect on the next renewal after the notice period.
- Taxes. Stated prices may not include applicable taxes, which you're responsible for where required.
8. Third-party services
The Service relies on third-party providers (such as Cloudflare for hosting and Stripe for payments) and may link to third-party websites. We're not responsible for third-party services or content, and your use of them may be governed by their own terms. Our use of these providers is described in our Privacy Policy.
9. Disclaimers
The Service is provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Service is free of harmful components. You use the Service at your own discretion and risk.
Because your data is stored on your own device and within your own ecosystem, you are solely responsible for maintaining backups of your data. We are not responsible for any loss of data that we never held.
10. Limitation of liability
To the fullest extent permitted by law, O'Hare Educational, LLC and its members, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising out of or relating to your use of (or inability to use) the Service.
To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the claim, or (b) fifty U.S. dollars ($50).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. In that case, our liability is limited to the smallest extent permitted by law.
11. Indemnification
You agree to indemnify and hold harmless O'Hare Educational, LLC from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, your violation of any law or third-party right, or your handling of student or other personal data in connection with the Service.
12. Termination
You may stop using the Service at any time and may close your account by contacting us. We may suspend or terminate your access if you violate these Terms, if required by law, or if we discontinue the Service.
Because your classroom data lives on your device, terminating your account does not delete that data — it remains with you. Provisions that by their nature should survive termination (such as intellectual-property, disclaimer, liability, and indemnification sections) will survive.
13. Governing law and disputes
These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Washington, and you consent to personal jurisdiction there — except where applicable law gives you the right to bring a claim elsewhere (for example, in your home jurisdiction as a consumer).
Before filing any formal claim, you agree to first contact us at [email protected] and try in good faith to resolve the dispute informally.
14. Changes to these terms
We may update these Terms from time to time. If we make material changes, we'll notify account holders by email and update the "Last updated" date at the top of this page. Your continued use of the Service after a change takes effect means you accept the updated Terms. If you don't agree to a change, stop using the Service before it takes effect.
15. Contact us
O'Hare Educational, LLC
Email: [email protected]
Subject line: "Terms"